SwiftPro – Privacy Policy (Propuesta)

Last Updated: December 2025

1. Introduction SwiftPro (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our HVAC services.

2. Information We Collect We collect information in two ways:

  • Information You Provide Voluntarily: We collect personal information that you voluntarily provide to us when you fill out a “Contact Us” form, schedule a service, request a quote, or call our office. This includes:
    • Name and Surname
    • Physical Address (Service location)
    • Email Address
    • Phone Number
    • Details regarding your HVAC system or service needs.
  • Automated Information (Cookies & Tracking): When you visit our site, we may automatically collect non-personal information such as your IP address, browser type, operating system, and browsing behavior (e.g., time spent on pages). We use Cookies and similar tracking technologies (such as Google Analytics) to analyze website traffic and improve our marketing efforts.

3. How We Use Your Information We use the information we collect for the following business purposes:

  • To schedule and perform HVAC installation, repair, and maintenance services.
  • To communicate with you regarding your appointments, quotes, and invoices.
  • To improve our website functionality and customer service.
  • To send you promotional emails or special offers (only if you have opted-in).

4. Sharing of Information We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our business (e.g., CRM software, payment processors, email marketing platforms), provided they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. SMS and Email Communications By providing your phone number and email address, you consent to receive communications from SwiftPro regarding your service requests, appointment reminders, and billing. You may opt out of marketing communications at any time by following the “unsubscribe” link in our emails or by replying “STOP” to our text messages.

6. Security We implement reasonable security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Third-Party Links Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any external sites you visit.

8. Children’s Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a minor without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at:

  • SwiftPro
  • Email: info@goswiftpro.com