Don't take our word for it. Take 1,063 of theirs.
What Our Customers Say About SwiftPro
Virginia contractor license #2705192276 · BBB Accredited, A rating · Trane Comfort Specialist · Rheem Pro Partner · Mitsubishi Diamond Contractor · A dedicated HVAC team and a dedicated plumbing team
The two-minute test for any contractor's reviews
Run these four checks on us, then run them on everyone else you are considering. They take about two minutes and they are the reason bad companies with perfect ratings get caught.
Look at the count next to the rating
A perfect 5.0 from twelve reviews tells you almost nothing. One happy street's worth of neighbors can produce that. A 5.0 across several hundred is very hard to manufacture and impossible to sustain by accident.
Check more than one platform
Identical scores everywhere is a flag, not a badge. Real companies score a little differently on Google, Yelp and Angi, because the audiences, the filters and the rules are different on each one.
Read the ones where something went wrong
Five-star reviews tell you how a company behaves on an easy day. What you are actually buying is how they behave on a bad one, which is the only thing you cannot judge until it is too late.
See whether technicians get named
Invented reviews describe the company in general terms. Real ones name the person who showed up, because a human being was in the house and made an impression.
Straight from Google
We cannot edit it, reorder it or hide anything in it.
And the one that isn't a 5.0
Yelp filters hard and scores us lower than anywhere else. It is on this page for the same reason the rest of it is: you asked for the whole picture, not the flattering half of it.
What our neighbors wrote
Pick the category that matches your problem.
"I interviewed five HVAC companies and this is the best. Down to earth. They don't hold you captive for hours trying to sell you something."
Carol Cook · Google"SwiftPro was able to schedule a repair visit that same day when our a/c was blowing warm air. They sent out a qualified technician who communicated effectively and resolved our problem quickly. He also made a few recommendations to keep our unit in working order. Thanks Jaime for the great job!"
Joan Crum · Google"Excellent experience from beginning to end. Prompt response (our AC went out on a 93-degree day), good communication and easy scheduling. The technician was great, explained the issues and recommended fixes, and did not try to upsell me on anything I didn't really need."
Kevin Keating · Google"Elvis and the entire SwiftPro team were professional, honest and prompt, troubleshooting and making on-the-spot repairs to our HVAC system. They were on time and courteous. I offer the strongest endorsement and recommend SwiftPro for any HVAC service or purchase."
Paul Davies · Google"Great experience with the SwiftPro cooling tech. After a previous AC repair visit, they recommended condenser coil cleaning for max efficiency. Same tech, same excellent experience. 100% recommend this independently owned shop."
Diane Quattrone · Google"Jamie was wonderful to work with to analyze, detect and fix the problem with my new HVAC system. Very knowledgeable in all aspects of HVAC, Jamie also helped me understand how to operate my system more efficiently."
Bill Vitaletti · Google"Tyson was professional, full of good information, friendly and patiently answered all of my questions and concerns."
Richard Fisher · Google"Aaron and Marshall were honest with me and did a good job cleaning the dryer vent."
Noble Jarrell · Google"The plumber who came out, Zabi, was professional, friendly, and knowledgeable. He explained what he was doing, answered all of our questions, and worked quickly and efficiently. We also appreciated the manager working with us on volume pricing since we were installing or reinstalling four toilets. Their price was very reasonable compared with several other plumbers we contacted."
BW · Google"My technician James gave an honest assessment of my situation, clearly laid out the scope of work, and provided different pricing options to resolve my concern. I will definitely call SwiftPro in the future for any plumbing needs!"
Kyle Kotasenski · Google"James Milligan (Jimbo) did a GREAT job fixing a pipe and replacing a valve in our basement."
Alexander Robinson · Google"Justin Dubroc did great job on my water heater."
Eddie Youssef · Google"Zabi, the service technician was fantastic. He was prompt, provided excellent communication, took meticulous care with the work and work space. No aggressive sales tactics or upselling."
Adam B. · Angi"SwiftPro just finished replacing our 2 HVAC systems and cleaning our ducts. Very professional service and clean work done by detail-oriented workers who were on schedule, as promised. Tyler was very thorough, honest and fair helping us choose the right equipment. David and his crew were wonderful to deal with."
Ignacio Ladegui · Google"Outstanding and exceptional are two words that describe my experience having SwiftPro complete my home's new HVAC system installation. From the presentation of various systems all the way to the completed install, Rich Kelly, Moises Rojas and Felix proved themselves experts, with above-and-beyond customer service, skill, attitude and work ethic."
Philip Perry · Google"From initial inquiry to the final product, SwiftPro has been amazing! Tyler Griffin's review of our old system and presentation of the options to replace it were spot-on and immediately calming. The time estimates were spot-on, and although we own a townhouse I felt minimal disruption to my day. This team is the real deal and really nice people."
Lisa Wills Keister · Google"My 21-year-old A/C unit died. The easy-to-find internet contractors and referral services quoted me twice to triple the SwiftPro price and tried to lock me into unneeded gold-plated service agreements. Get quotes from several contractors, but always include SwiftPro. Their agent, Rich, checked the A/C unit and coil, the electric box and the thermostats before presenting my options, without trying to upsell add-ons. Install was within a week."
John A. · Google"Rich came out and gave us an estimate and did a great job explaining all the options. The techs that came out took a lot of pride in their work and it showed."
Steven R. · Angi"Excellent price and service. Had our AC/heating system replaced. Gave us a great price and top-quality install. Can't say enough good things about them."
Mitch S. · Google"I hired SwiftPro to inspect my HVAC system for a second opinion, and I highly recommend them based on my interaction with all the staff. Lily and Nicole scheduled my appointments, Eddye Hernandez was my technician, and Rich Kelly provided quotes for a new system. Both articulated how the older technology of my AC works and what the low number on one test meant. Their prices are very competitive on brand-name systems."
Janice Aucella · Google"Very friendly. Clearly explained what was going on and my options. Didn't charge for not doing work. Felt like I can trust them with my home."
Saloumeh Jazayeri · Google"While the process wasn't without a few hiccups along the way, how the company handled them made all the difference. During the installation, our water heater tank was accidentally dented (replacement was not part of the original plan) but SwiftPro stepped up and agreed to replace it at no cost to us. I want to thank the technicians, but especially Tyler, the owner, for genuinely listening to my concerns and making sure they were addressed."
Arsen Hoxha · Google"Had someone come out for a new water heater quote, and just so happened to have one start leaking as they showed up. The tech swiftly (nice) quoted us (with the best price we received out of 5 quotes) and started working immediately. He walked us through the steps, stayed until he was comfortable with the result, and was extremely professional throughout the whole process. Would refer to them again for any plumbing needs."
Joseph R. · Angi"The team of manager Raul Pinto and installer Roger Ventura and his assistant were outstanding examples of excellent customer service. Raul's knowledgeable analysis and caring attitude were a breath of fresh air. The installers were extremely respectful of my home and executed their skills in a competent and efficient manner."
John P. · Angi"Fast and reasonably priced. SwiftPro was able to handle the sump pump replacement quickly and with minimal delay."
Ray T. · Angi"Quote was accurate. Timely response. Great customer service. Respectful and professional workers."
Lincoln Z. · Angi"The job was done quickly, efficiently and on time as scheduled. Job well done!"
John L. · Angi"Technicians were on time and did the job without any problems. Very courteous."
Doreen G. · Angi"A/c went out during heat wave. Got an estimate and installation done quickly. Estimate was 35% lower than the next lowest estimate with the same equipment."
Sean B. · Angi"Tech arrived a little after 1100 and quickly figured out what was the problem. Tech identified one part that was the issue and another part that could cause a problem down the road. Tech didn't push the second part but the part wasn't much more so changed out both. Tech did a full inspection of the cooling system without any additional issues. Up and running by 1230."
Michael H. · AngiReal reviews name the person who showed up
Office staff and technicians our customers name by name. You will meet one of them.
The same people, on the job.
A 2025 Nextdoor Neighborhood Faves winner, in two Northern Virginia neighborhoods
Faves are decided by neighbor votes over a one-year period, not by Nextdoor, and cannot be bought. Nextdoor describes the awards as recognizing "the top 1% of local businesses on Nextdoor" (Nextdoor, 2023).
"They were respectful of my property, professional, very reasonably priced, actually beat the original quote I received by $100 and were a pleasure to work with!"T. C., verified neighbor on Nextdoor
Verify it on our Nextdoor business page, where the award and both neighborhoods are listed publicly.
The full scoreboard, including the 4.5
Current as of August 10, 2026.
| Platform | Rating | Reviews | What it measures |
|---|---|---|---|
| 5.0 | 859 | Our largest and most current body of reviews. | |
| Angi (Chantilly) | 4.9 | 65 | Reviewers publish the job price alongside the review, so you can see what people paid. |
| Angi (Fairfax) | 4.9 | 81 | 96% of reviewers gave five stars. Job prices published here too. |
| Yelp | 4.5 | 49 | Our lowest score. Yelp also independently verified our contractor license. |
| Better Business Bureau | 5/5 | 3 | BBB Accredited since November 2024; BBB rating A as of August 20, 2026. Small review count, high bar to accreditation. |
| 100% | 6 | Facebook publishes a percent recommended, not stars. All 6 recommend us; each counts as 5.0 in the combined score. | |
| Nextdoor | 2025 Neighborhood Faves winner | 10 Faves | Neighbor votes in Emerald Chase (Herndon) and Hunters Run (Chantilly). |
4.96 out of 5, across 1,063 reviews
Weighted by how many reviews each platform actually has. Here is the arithmetic.
| Platform | Rating | Reviews | Share of total | Points |
|---|---|---|---|---|
| 5.0 | 859 | 80.8% | 4295.0 | |
| Angi (Fairfax) | 4.9 | 81 | 7.6% | 396.9 |
| Angi (Chantilly) | 4.9 | 65 | 6.1% | 318.5 |
| Yelp | 4.5 | 49 | 4.6% | 220.5 |
| Facebook (recommendations) | 5.0 | 6 | 0.6% | 30.0 |
| Better Business Bureau | 5.0 | 3 | 0.3% | 15.0 |
| Total | 1,063 | 100% | 5275.9 |
Checked September 15, 2026. Check it yourself with the numbers above.
Credentials and partners
The license number is on the side of every van
Every SwiftPro van carries it on the lower panel of the wrap: VA CLASS A 2705192276. Same number as the one on this page, on our Nextdoor profile and in the Commonwealth's records. A contractor who will not show you the number, or whose number does not match what is painted on the truck, is telling you something.
Holding a quote you are not sure about?
If someone has told you that you need a new system, a new water heater or a few thousand dollars of repairs, get a second opinion before you sign. Ours is free, in your home, with no obligation and no pressure to buy anything from us. Sometimes we confirm the other company was right. That is a useful answer too.
Request your free second opinion
Northern Virginia only. We will call you back to schedule, usually the same business day.
"I hired SwiftPro to inspect my HVAC system for a second opinion, and I highly recommend them based on my interaction with all the staff. Their prices are very competitive on brand-name systems and they're able to promptly schedule appointments."Janice Aucella, Google review
Common questions
Are these reviews real?
Yes. The feed above pulls live from our Google Business Profile, which we cannot edit. Every quote names the platform it came from, and every platform is linked. Run the four checks at the top of this page on us, then run them on anyone else you are considering.
Do you pay for reviews or offer incentives?
No. We ask every customer for a review after the job, and that is the whole system. SwiftPro does not write, buy, edit or remove customer reviews on any platform, and we do not offer discounts, gift cards or entries into anything in exchange for one. That is also why our scores are not identical everywhere.
How did you work out the 4.96 combined score?
Each platform's rating is multiplied by the number of reviews that platform actually has, those are added together, and the total is divided by 1,063. It covers Google, Angi, Yelp, the Better Business Bureau and Facebook. Facebook publishes recommendations rather than star ratings, so each of its recommendations counts as 5.0. The full table is on this page, so you can check it.
Why is your Yelp rating 4.5 when your Google rating is 5.0?
Because they are different platforms with different audiences and different filters, and because we have had unhappy customers. We have left the 4.5 on this page, linked, next to everything else. A company showing you an identical perfect score on every platform is showing you something curated.
What exactly is the free second opinion?
If another company has quoted you for a repair or a replacement on your heating, cooling, water heater or plumbing, we will come to your home, inspect the actual equipment, and give you our honest read plus your options in writing. There is no charge and no obligation. If the first company got it right, we will tell you that.
Do you charge for estimates?
Estimates on installations and replacements are free, as is the second opinion on a major heating, cooling or plumbing quote. Diagnostic visits on a system that is already broken are a service call, and we tell you the cost before we come out. No surprises on the invoice.
Who actually shows up at my house?
A SwiftPro technician who specializes in the trade you called about. We keep a dedicated heating and cooling team and a dedicated plumbing team rather than cross-training everybody to do a bit of both. Many Northern Virginia problems cross the line between the two (what looks like a plumbing leak is frequently HVAC condensation), and having real experts on both sides under one roof means faster diagnosis and nobody pointing at another company.
What areas do you serve?
Northern Virginia only. That includes Alexandria, Ashburn, Bristow, Burke, Centreville, Chantilly, Clifton, Fairfax, Fairfax Station, Falls Church, Great Falls, Herndon, McLean, Oakton, Reston, South Riding, Springfield, Sterling, Vienna and Woodbridge.
Are you licensed?
Yes. SwiftPro holds Virginia contractor license #2705192276, is BBB Accredited with an A rating, and Yelp independently verified the license on our profile there.
SwiftPro Heating, Cooling & Plumbing is a licensed, BBB Accredited (A rating), independently owned heating, cooling and plumbing company serving Northern Virginia, including Chantilly, Herndon, Reston and Fairfax. SwiftPro holds Virginia contractor license #2705192276, is a Trane Comfort Specialist, Rheem Pro Partner and Mitsubishi Diamond Contractor, holds 5.0 stars across 859 Google reviews, is a 2025 Nextdoor Neighborhood Faves winner in Emerald Chase (Herndon) and Hunters Run (Chantilly), and is listed in both the HVAC and Plumbing categories of Northern Virginia Magazine's Best Home Experts directory. SwiftPro maintains a dedicated HVAC team and a dedicated plumbing team. More at goswiftpro.com.
Your neighbors already did the homework
Same-day and next-day appointments across Northern Virginia. Talk to a person, get a straight answer, decide on your own timeline.
SwiftPro Heating, Cooling & Plumbing · 4230 Lafayette Center Drive, Suite N, Chantilly, VA 20151 · (703) 997-9757 · Virginia contractor license #2705192276 · Serving Northern Virginia only, including Alexandria, Ashburn, Bristow, Burke, Centreville, Chantilly, Clifton, Fairfax, Fairfax Station, Falls Church, Great Falls, Herndon, McLean, Oakton, Reston, South Riding, Springfield, Sterling, Vienna and Woodbridge.
Google is read live, straight from the platform, every time this page is built. Yelp was read on August 18, 2026, and Angi and the Better Business Bureau on August 10, 2026, because none of those three publish an interface we can read automatically. Every rating is published by the platform linked beside it. SwiftPro does not write, edit, buy or remove customer reviews on any of these platforms, and does not offer any incentive in exchange for one.