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A new system from us comes with 10 years on parts, registered with the manufacturer by us, and 2 years of our labor included. Before you sign anyone’s quote, ask the four questions below. Each answer should fit on one line.
Getting quotes for a new system? Tell us what you have now and we’ll put ours in writing.
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One of our HVAC technicians with a new outdoor unit in Northern Virginia.
Get your price in writing
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Licensed and insuredVirginia Class A contractor #2705192276
24/7 emergency serviceWe answer day or night, and we will tell you honestly when we can get there.
Our own HVAC installersA dedicated heating and cooling team, separate from our plumbers
Price in writing firstYou see every option priced before anything is ordered
Ask these before you sign
If a company can’t answer one of these in a line, that’s your answer.
We do. We register the new unit with the manufacturer for you, which is what activates the full parts warranty.
Why ask: most major brands give 10 years on parts only if the unit’s registered in time, usually 60 to 90 days after the install. Miss it and most drop to 5.
Two years of our labor, included on a new HVAC install. You can extend the labor to 5 or 10 years, priced on your quote.
Why ask: the 10 years is parts. One year of labor is common, and when a part fails under warranty, the labor and refrigerant are still most of the bill. The compressor numbers are below.
The first year of maintenance is included, two visits. After that, Comfort+ is $199 a year, and we book the visits and keep the records.
Why ask: a parts claim can come down to whether the system was looked after, and whether anyone can show it.
Us, at (703) 997-9757. It’s on the sticker we put on the unit.
Why ask: a warranty is only as good as the number you call. Ours is the one on the van and on the unit.
On almost every quote
The same few phrases come up again and again. Here’s what to ask about each.
| What a quote says | What to ask | What you get from us |
|---|---|---|
| A 10-year warranty | Ten years of what: parts, labor, or both? | 10 years on parts, registered by us, and 2 years of our labor included |
| Parts and labor covered | For how many years, each? | Parts for 10 years. Our labor for 2 years, included, with 5- and 10-year labor extensions available |
| The warranty covers it | Who pays the labor and refrigerant when a covered part fails? | Our labor, 2 years included on a new HVAC install. Ask us to write what else is covered, refrigerant included, on your quote |
| Skip maintenance and it’s void | Who does the maintenance, and who keeps the records? | The first year of maintenance included, two visits, then Comfort+, and we keep the records |
Two of our technicians at an open HVAC unit in a utility closet.
Year by year
Parts, labor and upkeep, laid out across the ten years.
| Coverage | Year 1 | Year 2 | Years 3 to 5 | Years 6 to 10 |
|---|---|---|---|---|
| Parts, registered by us | Covered | Covered | Covered | Covered |
| Parts, if nobody registers it (most major brands) | Covered | Covered | Covered to year 5 | Gone |
| Our labor, included | Included | Included | With an extension | With the 10-year extension |
| Maintenance | Included, two visits | Comfort+ | Comfort+ | Comfort+ |
Most major brands give 10 years on parts only if the unit’s registered in time, usually 60 to 90 days after the install. One year of labor is common. The 5- and 10-year labor extensions are optional and priced on your quote.
Why labor years matter
The compressor is the most expensive part in the system. Even with the part covered, the labor isn’t small.
Compressor, part under warranty
$1,900 to $2,500
or $32/mo at 0% APR for 60 months
Labor and refrigerant, when the manufacturer still covers the part. Worth checking before anyone quotes you a system.
Compressor, out of warranty
$2,200 to $5,100
or $37/mo at 0% APR for 60 months
The big one, and the point where replacing the system usually wins the argument. We give you both numbers.
Monthly figures: 60mo @ 0% APR on each starting price, the whole price financed, on approved credit. Longer plans lower the payment and cost more in total. The lender sets the final terms. How financing works
Prices checked .
From the prices on our AC repair page, off jobs we’ve done.
A new outdoor unit we installed. Our number is on the sticker.
Keeping it covered
The first year of maintenance comes with a new system. Comfort+ is how the visits keep coming.
Two of our HVAC technicians in a Northern Virginia basement.
Mitsubishi Electric
We’re a Mitsubishi Electric Diamond Contractor. Qualifying Mitsubishi Electric systems installed by a Diamond Contractor can be registered for a 12-year parts and 12-year compressor limited warranty, registered within 90 days of the install. We register it for you. Mitsubishi Electric explains its warranties here.
Already have a quote
Holding a quote from someone else? Send it to us and we’ll go through the warranty with you, line by line: what’s parts, what’s labor, who registers it and for how long. Get a second opinion on your quote.
Where we work
We install heat pumps, furnaces and AC across Fairfax, Arlington, Loudoun, Prince William, Fauquier and Stafford counties, from our three locations in Chantilly and Ashburn.
Keep reading
Asked on the phone
10 years on parts, from the manufacturer, once the unit is registered, and we register it for you. 2 years of our labor come included on a new HVAC install, and 5- and 10-year labor extensions are available, priced on your quote. The first year of maintenance is included too: two visits.
At most major brands, yes. The 10 years on parts usually needs the unit registered within 60 to 90 days of the install, and miss it and most drop to 5. We register the new unit with the manufacturer for you, which is what activates the full parts warranty.
Qualifying Mitsubishi Electric systems installed by a Diamond Contractor can be registered for a 12-year parts and 12-year compressor limited warranty. It has to be registered within 90 days of the install. We’re a Mitsubishi Electric Diamond Contractor, and we register it for you.
Usually. The warranty covers the part, and the labor and refrigerant to swap it run $1,900 to $2,500. Out of warranty, the whole job runs $2,200 to $5,100. That’s why the years of labor on a quote matter as much as the years on parts. From about $32 a month at 0% APR for 60 months, the whole price financed, on approved credit. How financing works
Yes. Send us the quote through our second opinion page and we’ll go through the warranty with you, line by line: what’s parts, what’s labor, who registers it and for how long.
Your warranty, in writing
Send the form at the top with what you have now. The office calls or texts you back to set a time for the in-home estimate, and the warranty is on the quote, line by line.
SwiftPro Heating, Cooling & Plumbing
4230 Lafayette Center Dr N, Chantilly, VA 20151
44679 Endicott Dr, Suite 211, Ashburn, VA 20147
SwiftPro Plumber & Water Heaters
4200 Lafayette Center Dr, Suite N, Chantilly, VA 20151
Virginia Class A contractor license #2705192276
Current offers, and what each one covers, are on our offers page.
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