Open 24/7 for emergencies
A Carrier furnace or AC repair starts with the $99 diagnostic, and most Carrier furnace, AC and heat pump repairs run $95 to $1,500, priced in writing before anything is touched. When one is past fixing, we install Carrier too, and we’ll price a Trane beside it.
Get your price in writing
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Rather talk now? (703) 997-9757
5.0 stars across 1,132 reviews
Licensed and insuredVirginia Class A contractor #2705192276
24/7 emergency serviceOften same-day, and we will tell you honestly when we can get there.
Our own HVAC installersA dedicated heating and cooling team, separate from our plumbers
Price in writing firstYou see every option priced before anything is ordered
Read your own Carrier
The things people describe on the phone, what they turn out to be on a Carrier, and what the fix costs.
The burners lit and went out, or never lit. On a Carrier that’s usually a sooted flame sensor ($95 to $180 to clean) or a cracked igniter ($240 to $410). The board’s light will be flashing a code; the table below says which.
A furnace that keeps restarting is protecting itself: a dirty flame sensor, a clogged filter tripping the high limit, or a pressure switch that can’t prove the venting. Start with the filter. Then count the flashes.
Most of the time it’s the run capacitor ($240 to $370). Turn it off at the thermostat: a compressor that keeps trying to start against a dead capacitor can burn itself out.
In summer, ice means the coil isn’t getting enough air (a filter, a dirty blower wheel at $300 to $440) or it’s low on refrigerant, which means a leak. On a heat pump in winter, some frost is normal; a solid block of ice that never clears points at the defrost board ($450 to $1,150).
A high-efficiency furnace and every AC coil make water, and it has to drain. A clogged trap or drain line ($175 to $420 to clear, with a float switch added) is the usual answer. Water from the tank beside it is a water heater call.
A squeal or whine is usually the inducer or the blower motor’s bearings on the way out (a blower motor runs $670 to $2,400, standard against variable speed). A bang at startup is delayed ignition: gas building up before it lights. That one needs a look soon, not next month.
A system that never shuts off is short on capacity: low refrigerant, a dirty outdoor coil, a blower wheel packed with dust, or a heat pump leaning on its backup electric heat. Each one is a price, not a guess.
Leave the house, then call the gas company from outside. Once it’s safe, call us: (703) 997-9757, 24/7.
The codes on the board
Carrier furnaces flash a two-digit code on a light you can see through the window in the lower door: the short flashes are the first digit, the long flashes the second. Newer ones also print it on a small display, like 13.1. Write it down before you reset anything: a reset clears it.
Carrier, Bryant and WeatherMaker (formerly Payne) print the same codes in their manuals.
| Code | What it means | What it usually takes |
|---|---|---|
| Rapid flashing | Line voltage polarity reversed: the furnace won’t heat | A wiring fix |
| 13 | Limit lockout: a limit or rollout switch stayed open over 3 minutes | Airflow first (filter, blower); a rollout needs a look |
| 14 | Ignition lockout: four tries and no proven flame | Gas supply, igniter or flame sensor |
| 22 | Flame sensed with the gas valve off | Call |
| 23 | Pressure switch didn’t open (stuck closed) | The pressure switch or its tube |
| 24 | The 24-volt fuse is open | A shorted wire, often at the thermostat or outdoor unit |
| 31 | Pressure switch didn’t close | A plugged condensate drain, water in the vent, a blocked tube or the inducer motor |
| 33 | A limit, rollout or vent switch is open | Airflow, venting or a rollout to look at |
| 34 | Burners lit but the flame wasn’t proven | Usually a flame sensor cleaning |
| 45 | Control board lockout | Cycle the power; if 45 comes back, a new board |
Source: Carrier 58SC0A installation instructions. Codes vary by model and control board: the chart printed on your unit, or its manual, is the final word.
| Code | What it means | What it usually takes |
|---|---|---|
| 10.1 | Polarity fault | A wiring fix |
| 13.1 | Limit lockout: the main limit stayed open over 3 minutes | Airflow first |
| 14.1 | Ignition lockout after 4 tries | Gas, igniter or flame sensor |
| 14.2 | Flame lost 3 times after heating started | Flame sensor, gas pressure or venting |
| 31.3 | Secondary pressure switch lockout | Drain or venting |
| 32.1 | Main pressure switch open | Drain, venting or inducer |
| 34.1 | Ignition fault over four tries | Flame sensor or igniter |
Source: Carrier 59SC6A installation instructions. Codes vary by model and control board: the chart printed on your unit, or its manual, is the final word.
What it costs
Our own repair prices, by part. Tap a system to narrow the list.
Flame sensor cleaned
The thin rod that proves the burners lit. Coated in soot, it tells the board the flame went out, and the gas shuts off a few seconds after the burners light.
$95 to $180
Condensate drain cleared, trap and switch added
High-efficiency furnaces and every AC coil make water. When the drain or trap clogs, a float switch stops the system on purpose so the water doesn’t end up in the ceiling.
$175 to $420
Refrigerant topped up
One to three pounds. If it needs it again next season it’s leaking, and topping it up every year is the expensive way to lose.
$190 to $740
Run capacitor replaced
The part that kicks the compressor and fan motors into turning. The single most common reason an outdoor unit hums and never starts.
$240 to $370
Igniter or flame sensor replaced
A cracked hot surface igniter glows weakly or not at all, so the burners never light. Usually on the van.
$240 to $410
Contactor replaced
The relay that sends power to the outdoor unit. Burnt or stuck points mean it sits silent while the thermostat calls, or runs when it shouldn’t.
$290 to $425
Blower wheel pulled and cleaned
A wheel caked in dust moves a fraction of the air it should: weak airflow, a frozen coil, a furnace tripping its limit.
$300 to $440
Thermostat replaced
Standard through smart, wired and set up for the system it runs.
$300 to $640
Defrost board replaced
Heat pumps only: the board that decides when to melt the ice off the outdoor coil.
$450 to $1,150
Control board replaced
The brain in the furnace or air handler. When it goes, nothing downstream of it does what it’s told.
$550 to $1,180
Blower motor replaced
The indoor fan motor. The spread is a standard motor against a variable-speed one.
$670 to $2,400
Condenser fan motor replaced
The fan on top of the outdoor unit. If it stops while the compressor runs, the repair gets more expensive by the minute.
$1,100 to $1,500
Refrigerant leak found and repaired
Finding it, fixing it, then recharging the system.
$1,850 to $2,700
or $31/mo at 0% APR for 60 months
Compressor replaced, part under warranty
Labor and refrigerant, when the manufacturer still covers the compressor.
$1,900 to $2,500
or $32/mo at 0% APR for 60 months
Compressor replaced, out of warranty
The big one, and usually the point where replacing the system wins. You get both numbers.
$2,200 to $5,100
or $37/mo at 0% APR for 60 months
Monthly figures: 60mo @ 0% APR on each starting price, the whole price financed, on approved credit. Longer plans lower the payment and cost more in total. The lender sets the final terms. How financing works
Comfort+ members get the $99 diagnostic included in the visit, 15% off any service, and 50% of each repair bill banked toward replacing that system, up to $1,500. How Comfort+ works.
Fix it or replace it
The serial number on the rating plate gives the year it was built. Here’s how to read it.
On a Carrier or Bryant air conditioner or heat pump, the first two digits of the serial number are the week it was built and the next two the year: 2218E… is week 22 of 2018 (Carrier service manual). Carrier prints no rule for its furnaces, so match the furnace to the outdoor unit or the install invoice.
Carrier says a gas furnace lasts 15 to 20 years (how long a furnace lasts).
Gas furnace alone
$4,285 to $14,040
or $71/mo at 0% APR for 60 months
Keeping the AC you have. By size and efficiency, installed.
Furnace and AC together
$8,898 to $23,000
or $148/mo at 0% APR for 60 months
2 to 5 ton, matched, installed with the permit.
Heat pump system
$8,499 to $21,650
or $142/mo at 0% APR for 60 months
Heat pump and air handler, 2 to 5 ton, installed.
Monthly figures: 60mo @ 0% APR on each starting price, the whole price financed, on approved credit. Longer plans lower the payment and cost more in total. The lender sets the final terms. How financing works
Want your own number before anyone comes out? The HVAC estimator prices your house in a few questions.
A Carrier gas furnace with its coil and flue in a Northern Virginia basement, on one of our jobs.
When it’s time for a new one
We install both, so the recommendation is about your house, not about which brand we carry.
One of our technicians at an outdoor unit’s service valves, gauges on, in Fairfax.
The warranty
Maybe, and the serial number tells us. Here’s how Carrier’s warranty works.
A manufacturer’s warranty pays for the part, not the labor. We read your serial number before ordering anything, so you know what’s covered.
What customers said
5.0 stars across 1,132 reviews. This one was a Carrier.
…came out same day to assess my system, provided a diagnosis and a quote to me on that initial visit and within 24 hours I had a completely new installed Carrier HVAC system. Very professional organization, and everybody that came to my house was very respectful and focused on their job.…
A new Carrier system, Ashburn
Reviews are shown as customers wrote them, cut to the part about the job. Read them all.
Where we work
Out of Chantilly and Ashburn, across six counties. Pick your town for its own furnace repair page: the houses there, the county’s permit rules, and the same prices.
Keep reading
Every make we work on, in one place: the brands we repair.
The system we put in first
Built to take a beating. Put in by our crew.
Heat lamps, snow and rain on one outdoor unit: that’s Trane’s own film. We’re a Trane Comfort Specialist, on Trane’s own dealer locator, and when you pick a Trane, our crew puts it in.
Films: Trane’s own.
Asked on the phone
The diagnostic is $99. Most Carrier repairs run $95 to $1,500: a flame sensor cleaned is $95 to $180, an igniter $240 to $410, a capacitor $240 to $370, a control board $550 to $1,180. If it’s past fixing, a new furnace is $4,285 to $14,040 installed and a furnace with an AC is $8,898 to $23,000. From about $71 a month at 0% APR for 60 months, the whole price financed, on approved credit. How financing works
Same company, Carrier Global, and a lot of shared parts and designs. Bryant is sold through its own dealers and Payne is the budget name. A Bryant or Payne repair is priced exactly like a Carrier one.
Yes. We’re on Carrier’s dealer locator as Carrier experts. Trane is our first pick for most houses, and we’ll price both in writing so you can compare.
The pressure switch didn’t close, so the furnace won’t light. Carrier’s own checklist: a plugged condensate drain, water sitting in the vent pipe, a blocked pressure tube, or a failing inducer motor.
33 means a limit, rollout or vent switch is open; 13 means one stayed open over 3 minutes and the furnace locked out. Start with the filter and airflow. A rollout switch that trips needs a technician to see why.
About as long as any gas furnace, usually 15 to 20 years with yearly maintenance. Our guide to how long a furnace lasts goes through what shortens it.
Get the Carrier running
No heat or no cooling, call: (703) 997-9757, 24/7. Not that urgent? Send the form at the top and the office calls or texts you back to set a time.
SwiftPro Heating, Cooling & Plumbing
4230 Lafayette Center Dr N, Chantilly, VA 20151
44679 Endicott Dr, Suite 211, Ashburn, VA 20147
Virginia Class A contractor license #2705192276
Repair prices are SwiftPro’s own, by part, in Northern Virginia; yours is quoted in writing after the diagnostic. Replacement prices are our installed ranges by system size.
Carrier, Infinity, Bryant and Payne are trademarks of Carrier Corporation.