Close to half the owner homes inside the town heat with electricity, and natural gas is only about one house in twenty. For most Purcellville families the heat pump is the heating system, with nothing behind it but the electric strips. When it quits at night, there is no furnace waiting to take over. That is why a no-heat call here gets handled as the urgent thing it is.
The median owner home in town is from 2001, and half were built since 2000. So the typical pump is hitting its second decade, which is when capacitors, contactors and fan motors go in clusters, and a defrost board follows. If it went in before 2010, the label may say R-22, and a leak on that refrigerant is where repair costs start to climb past what the unit is worth. The EPA ended new production in 2020, so the supply only shrinks.
About one home in five is a townhouse, and in those rows the units line up on pads out back, so you can compare. A fan spinning on your neighbor’s unit and not yours is a quick clue for us. The condensate line from an attic air handler is also a Purcellville regular: when it clogs, a stain shows up on a ceiling below, and the system shuts itself off on a float switch. It isn’t a refrigerant problem, and it is a cheap one.
Outside the town limits, propane takes over from electric as the main fuel, and the houses are older. If you are on the county side, tell us when you call whether a propane furnace sits behind the pump. If you live in town and the strips are your only backup, run the system on emergency heat as little as possible. It works, but it is electric resistance heat, and the bill will say so. For help with a furnace, we also handle furnace repair in Purcellville.