5.0 ★★★★★1,100+ reviews on Google, Angi, Yelp, the BBB and Facebook. Pick your day and time online.5.0 ★★★★★ 1,100+ reviewsBook Online
A new heat pump outdoor unit installed by SwiftPro at a Springfield, Virginia home
Purcellville, Virginia

Heat pump repair in Purcellville.

For heat pump repair in Purcellville, the diagnostic visit is $99. Call SwiftPro, rated 5.0 stars across 1,130 reviews, at (703) 997-9757, 24 hours a day, 7 days a week.

For heat pump repair in Purcellville, SwiftPro is rated 5.0 stars across 1,130 reviews and works under Virginia Class A contractor license 2705192276. Heat pump repair in Purcellville, where half the homes in town run on one and the typical pump went in around the turn of the century. A contactor runs $290 to $425 and a defrost board $450 to $1,150, from our published price book.

  • Prices in writing, first
  • Heat pumps and air handlers
  • Dedicated HVAC team

5.0 stars across 1,130 reviews

A Trane heat pump on its pad in a Northern Virginia winter, the kind of morning the calls come in.

Get your price in writing

Send this and the office calls or texts you back to set a time.

This field is for validation purposes and should be left unchanged.

We’ll call or text this number about your request. By sending it you agree to our terms and privacy policy.

Rather talk now? (703) 997-9757

Licensed and insuredVirginia Class A contractor #2705192276

24/7 emergency serviceWe answer day or night, and we will tell you honestly when we can get there.

Our own HVAC installersA dedicated heating and cooling team, separate from our plumbers

Price in writing firstYou see every option priced before anything is ordered

What it costs

What heat pump repair costs in Purcellville.

The same price book as the rest of our site. The diagnostic visit is $99, and the tech prices the repair before starting it.

Repair diagnostic visit

$99

Run capacitor replaced

$240 to $370

Contactor replaced

$290 to $425

Thermostat replaced

$300 to $640

Defrost board replaced

$450 to $1,150

Control board replaced

$550 to $1,180

Prices checked .

We answer day or night, and we will tell you honestly when we can get there.

With Comfort+ membership, $20 a month or $199 a year, the diagnostic visit is included, any service is 15% off, and a heating maintenance visit comes every fall.

What’s different in Purcellville

In Purcellville, a dead heat pump means a cold house, not a back-up plan.

Close to half the owner homes inside the town heat with electricity, and natural gas is only about one house in twenty. For most Purcellville families the heat pump is the heating system, with nothing behind it but the electric strips. When it quits at night, there is no furnace waiting to take over. That is why a no-heat call here gets handled as the urgent thing it is.

The median owner home in town is from 2001, and half were built since 2000. So the typical pump is hitting its second decade, which is when capacitors, contactors and fan motors go in clusters, and a defrost board follows. If it went in before 2010, the label may say R-22, and a leak on that refrigerant is where repair costs start to climb past what the unit is worth. The EPA ended new production in 2020, so the supply only shrinks.

About one home in five is a townhouse, and in those rows the units line up on pads out back, so you can compare. A fan spinning on your neighbor’s unit and not yours is a quick clue for us. The condensate line from an attic air handler is also a Purcellville regular: when it clogs, a stain shows up on a ceiling below, and the system shuts itself off on a float switch. It isn’t a refrigerant problem, and it is a cheap one.

Outside the town limits, propane takes over from electric as the main fuel, and the houses are older. If you are on the county side, tell us when you call whether a propane furnace sits behind the pump. If you live in town and the strips are your only backup, run the system on emergency heat as little as possible. It works, but it is electric resistance heat, and the bill will say so. For help with a furnace, we also handle furnace repair in Purcellville.

A SwiftPro technician beside a wrapped SwiftPro heating, cooling and plumbing van on a Northern Virginia street, the Virginia Class A contractor license number 2705192276 printed along the bottom

By the numbers

Purcellville houses, by the numbers

From the Census Bureau’s 2020 to 2024 survey. Median year built and heat count owner-occupied homes only.

The Town of Purcellville

Inside the town limits: the downtown grid around Main and 21st Streets, the historic corridors along Main, 21st, 23rd and 32nd Streets and Berlin Turnpike, and the newer neighborhoods such as Village Case.

  • Median home built2001 Census
  • Built before 1980about 2 in 10 Census
  • Built since 2000about 5 in 10 Census
  • Most homes aresingle-family houses, about 7 in 10 Census
  • Heated withelectricity, about 5 in 10 Census
  • Rentedabout 1 in 10 Census
  • A lot of homes here heat with electricity, most of them heat pumps, so a failing outdoor unit shows up on the power bill before it shows up as a cold house.
  • Many houses here were built since 2000 with a heat pump from the start. Plenty of those original units are now at the age where repairs come more often.

What you’d notice

What a heat pump in trouble in Purcellville usually does.

A stain on the ceiling and the system won’t start

A clogged condensate line in an attic air handler trips a float switch and shuts the heat pump off. If a ceiling spot appeared and the unit stopped with it, the fix is often the drain, not the machine. Turn the system off and call; we start at $99.

Aux or emergency heat that never goes off

When the outdoor unit stops pulling its weight, the electric strips in the air handler carry the house. The house stays warm, and the bill tells you a few weeks later. A stuck contactor is a common reason, and one of the cheapest fixes on our list.

Upstairs cold, downstairs fine

In a newer two-story house on one heat pump, the top floor lagging a few degrees can be ducts or the thermostat’s settings, not a failing unit. We check the system first and tell you which it is.

Need heat pump repair in Purcellville?

A person answers day and night. See this month’s deals before you call.

Choosing who fixes it

How to pick a heat pump repair company in Purcellville.

Questions worth asking anybody who comes out, us included.

  1. Will they come for a heat pump that is the only heat in the house?

    When there is no furnace behind it, a dead heat pump is an emergency. Ask whoever you call how they handle a no-heat call at night, and whether they will stay until the house is warming.

  2. Is the company licensed in Virginia?

    Anyone can check on the state’s license lookup. Ours is Virginia Class A contractor license, on every van.

  3. Do they price the repair before they start?

    Every heat pump repair on our list has a range, and you hear where yours lands before a part goes in. If someone can’t give you a number until it’s done, keep looking.

  4. Will they tell you when it’s not worth fixing?

    An older heat pump with a refrigerant leak is often a bad repair. A good tech says so, with the repair price and the replacement price side by side.

Two SwiftPro technicians going over a work order on a tablet in front of the van fleet in Northern Virginia

Two of our crew going over a work order before the day's calls.

From our Google reviews

What our customers say.

5.0 stars across 1,130 reviews. Read them on our reviews page.

Excellent work by Tyler and Team. Right from pricing to performing professional installation of new Heat Pump.

koshal p., Google review, December 2024
The SwiftPro crew in front of three wrapped SwiftPro vans in Northern Virginia, with their drain machine, sewer camera and water jetter
Some of the SwiftPro crew: the people behind these reviews.

The system we put in first

Built to take a beating. Put in by our crew.

Heat lamps, snow and rain on one outdoor unit: that’s Trane’s own film. We’re a Trane Comfort Specialist, on Trane’s own dealer locator, and when you pick a Trane, our crew puts it in.

Films: Trane’s own.

Trane's film: a Trane outdoor unit on a dark lab stage under the Trane logo and "It's Hard To Stop A Trane."
Trane's film: a Trane outdoor unit under a spotlight against a bare wall.

Questions

Heat pump questions from Purcellville.

My Purcellville heat pump is on emergency heat. Is that bad?

It keeps the house warm, but it runs on electric strips alone and costs more by the hour. Use it for a night, not a month. A contactor at $290 to $425 or a defrost board at $450 to $1,150 is a common reason the outdoor unit won’t join in.

The unit is twenty-plus and the price of a repair is close to half a new one. What now?

We put the repair and a replacement side by side and tell you which one we would pick for our own house. A small part on an old pump can still be worth it; a refrigerant leak on an R-22 unit usually isn’t.

Why does my heat pump in Purcellville steam and go quiet in the cold?

That’s defrost. The unit stops the outdoor fan, runs backwards for a few minutes to melt frost off the coil, and you see steam rising. It’s normal. Ice that stays is not.

How much does heat pump repair cost in Purcellville?

The diagnostic visit is $99. From our price book, a capacitor is $240 to $370, a contactor $290 to $425, and a defrost board $450 to $1,150. You get the number before we start.

Ready when you are

Tell us what your heat pump is doing.

Call, or send the form at the top. The tech prices the repair from the book before starting, and if the system is at the end of its life you’ll hear that first.

SwiftPro Heating, Cooling & Plumbing
4230 Lafayette Center Dr N, Chantilly, VA 20151
44679 Endicott Dr, Suite 211, Ashburn, VA 20147
SwiftPro Plumber & Water Heaters
4200 Lafayette Center Dr, Suite N, Chantilly, VA 20151
Virginia Class A contractor license #2705192276

SwiftPro Heating, Cooling & Plumbing is a licensed, BBB Accredited (A rating), independently owned heating, cooling and plumbing company in Chantilly, serving Purcellville and the rest of Northern Virginia. Virginia contractor license #2705192276. 5.0 stars across 1,130 reviews on Google, Angi, Yelp, the BBB and Facebook. SwiftPro maintains a dedicated HVAC team and a dedicated plumbing team.

From SwiftPro Heating, Cooling & Plumbing in Chantilly. Housing figures are the Census Bureau’s American Community Survey, 2020 to 2024, for each place named; permit, water and sewer facts link to each office’s own page and were checked in September and October 2026.

Call Now Book Online
5.01,130 reviews