Open 24/7 for emergencies
For heat pump repair in Springfield, the diagnostic visit is $99. Call SwiftPro, rated 5.0 stars across 1,130 reviews, at (703) 997-9757, 24 hours a day, 7 days a week.
For heat pump repair in Springfield, SwiftPro is rated 5.0 stars across 1,130 reviews and works under Virginia Class A contractor license 2705192276. We cover heat pump repair in Springfield, Newington, Kings Park and West Springfield. 1960s houses with added pumps, townhouse rows with original ones. A contactor runs $290 to $425 and a defrost board $450 to $1,150, from our published price book.
5.0 stars across 1,130 reviews
A Trane heat pump on its pad in a Northern Virginia winter, the kind of morning the calls come in.
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Rather talk now? (703) 997-9757
Licensed and insuredVirginia Class A contractor #2705192276
24/7 emergency serviceWe answer day or night, and we will tell you honestly when we can get there.
Our own HVAC installersA dedicated heating and cooling team, separate from our plumbers
Price in writing firstYou see every option priced before anything is ordered
What it costs
The same price book as the rest of our site. The diagnostic visit is $99, and the tech prices the repair before starting it.
Repair diagnostic visit
$99
Run capacitor replaced
$240 to $370
Contactor replaced
$290 to $425
Thermostat replaced
$300 to $640
Defrost board replaced
$450 to $1,150
Control board replaced
$550 to $1,180
Prices checked .
We answer day or night, and we will tell you honestly when we can get there.
With Comfort+ membership, $20 a month or $199 a year, the diagnostic visit is included, any service is 15% off, and a heating maintenance visit comes every fall.
What’s different in Springfield
Springfield is older than most of the county’s heat pump towns. The median owner home went up in 1968, and nearly six in ten were built before 1980. In those houses, the heating was a gas furnace first. When the air conditioner died, a lot of owners replaced it with a heat pump on the same pad and kept the furnace. That is a dual fuel house by accident, and it throws off calls where the pump looks dead but the house stays warm. The furnace is covering and nobody noticed.
That setup has a specific question we ask: what does the thermostat say it is running? A system that switches to the furnace too early, or never switches back, is a settings or a control fault. Take a picture of the thermostat screen on a cold morning and we can often tell from it whether the pump is the problem or the controls are.
Heat pump faults in these older homes often come from the ductwork, not the pump. A 1960s duct system was sized for a furnace, and a heat pump wants to move more air at a gentler temperature. Restricted returns and long runs cause icing, noise and weak heat that a new part will not cure. We tell you when it is the ducts so you don’t pay for a part that won’t fix it.
Down toward Newington and Newington Forest the picture changes. Those are townhouse neighborhoods built around electric heat, and the pumps there are the ones the houses came with or their replacements, sitting on pads out back with the air handler in a closet or tight attic. For those, the common calls are capacitors, contactors and defrost problems on units that have run for fifteen years or more.
Neighborhood by neighborhood
Census figures for each place, and what that usually means for a heat pump. Median year built and heat count owner-occupied homes only.
| Place | Median home built | Most homes are | Heated with | What that means for a heat pump |
|---|---|---|---|---|
| Springfield | 1968 | single-family houses, about 6 in 10 | gas, about 6 in 10 | Mostly gas: heat pumps here often sit over a furnace. |
| West Springfield | 1972 | single-family houses, about 5 in 10 | gas, about 7 in 10 | Mostly gas: heat pumps here often sit over a furnace. |
| Newington | 1981 | townhouses, about 6 in 10 | electricity, about 6 in 10 | Mostly electric heat: heat pumps, and the bill shows trouble first. |
| Newington Forest | 1984 | townhouses, about 5 in 10 | electricity, about 7 in 10 | Mostly electric heat: heat pumps, and the bill shows trouble first. |
| North Springfield | 1957 | single-family houses, about 9 in 10 | gas, about 9 in 10 | Mostly gas: heat pumps here often sit over a furnace. |
| Kings Park | 1966 | single-family houses, about 8 in 10 | gas, about 9 in 10 | Mostly gas: heat pumps here often sit over a furnace. |
| Ravensworth | 1964 | single-family houses, nearly all | gas, nearly all | Mostly gas: heat pumps here often sit over a furnace. |
By the numbers
From the Census Bureau’s 2020 to 2024 survey. Median year built and heat count owner-occupied homes only.
What you’d notice
In a Springfield house that has both, a warm house does not mean a working pump. Look at the outdoor unit. If it stays silent through a cool day while the furnace runs, the pump has a fault and you are burning gas for it.
When the outdoor unit stops pulling its weight, the electric strips in the air handler carry the house. The house stays warm, and the bill tells you a few weeks later. A stuck contactor is a common reason, and one of the cheapest fixes on our list.
A little frost on a cold morning is normal, and the unit melts it off every so often by running backwards for a few minutes. Ice that builds for hours and covers the whole coil usually means the defrost board, a sensor, or low refrigerant.
Need heat pump repair in Springfield?
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Choosing who fixes it
Questions worth asking anybody who comes out, us included.
In a 1960s house with a pump that came late, ask whether the tech looked at airflow. A new part on a restricted duct system often fails to fix the complaint.
Anyone can check on the state’s license lookup. Ours is Virginia Class A contractor license, on every van.
Every heat pump repair on our list has a range, and you hear where yours lands before a part goes in. If someone can’t give you a number until it’s done, keep looking.
An older heat pump with a refrigerant leak is often a bad repair. A good tech says so, with the repair price and the replacement price side by side.
Two of our crew going over a work order before the day's calls.
From our Google reviews
5.0 stars across 1,130 reviews. Read them on our reviews page.
Swiftpro did a great job fixing my heat pump to get my AC working again. They’re easy to work with and explained everything so that I was able to comprehend the issue well. They beat out other local competitors in price for the same service by 40%.
Where we work
Next door to Springfield: Burke, Annandale, Fairfax Station, Lorton and Alexandria.
The system we put in first
Built to take a beating. Put in by our crew.
Heat lamps, snow and rain on one outdoor unit: that’s Trane’s own film. We’re a Trane Comfort Specialist, on Trane’s own dealer locator, and when you pick a Trane, our crew puts it in.
Films: Trane’s own.
Questions
Often it is airflow. A pump moves more air than a furnace did, and an older duct system can whistle or rumble under it. A noise that is new and loud deserves a visit; a steady, soft whoosh is usually normal.
For a capacitor at $240 to $370, a contactor at $290 to $425 or a defrost board at $450 to $1,150, yes. A pump from that era may be on R-22, so a major leak shifts the math, and we will put the replacement numbers next to the repair.
That’s defrost. The unit stops the outdoor fan, runs backwards for a few minutes to melt frost off the coil, and you see steam rising. It’s normal. Ice that stays is not.
The diagnostic visit is $99. From our price book, a capacitor is $240 to $370, a contactor $290 to $425, and a defrost board $450 to $1,150. You get the number before we start.
Ready when you are
Call, or send the form at the top. The tech prices the repair from the book before starting, and if the system is at the end of its life you’ll hear that first.
SwiftPro Heating, Cooling & Plumbing
4230 Lafayette Center Dr N, Chantilly, VA 20151
44679 Endicott Dr, Suite 211, Ashburn, VA 20147
SwiftPro Plumber & Water Heaters
4200 Lafayette Center Dr, Suite N, Chantilly, VA 20151
Virginia Class A contractor license #2705192276
SwiftPro Heating, Cooling & Plumbing is a licensed, BBB Accredited (A rating), independently owned heating, cooling and plumbing company in Chantilly, serving Springfield and the rest of Northern Virginia. Virginia contractor license #2705192276. 5.0 stars across 1,130 reviews on Google, Angi, Yelp, the BBB and Facebook. SwiftPro maintains a dedicated HVAC team and a dedicated plumbing team.
From SwiftPro Heating, Cooling & Plumbing in Chantilly. Housing figures are the Census Bureau’s American Community Survey, 2020 to 2024, for each place named; permit, water and sewer facts link to each office’s own page and were checked in September and October 2026.