Open 24/7 for emergencies
For heat pump repair in Catlett, the diagnostic visit is $99. Call SwiftPro, rated 5.0 stars across 1,130 reviews, at (703) 997-9757, 24 hours a day, 7 days a week.
For heat pump repair in Catlett, SwiftPro is rated 5.0 stars across 1,130 reviews and works under Virginia Class A contractor license 2705192276. We cover heat pump repair in Catlett and along its country roads. We find out why it isn’t heating and price the repair in writing before we start. A contactor runs $290 to $425 and a defrost board $450 to $1,150, from our published price book.
5.0 stars across 1,130 reviews
A Trane heat pump on its pad in a Northern Virginia winter, the kind of morning the calls come in.
Get your price in writing
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Rather talk now? (703) 997-9757
Licensed and insuredVirginia Class A contractor #2705192276
24/7 emergency serviceWe answer day or night, and we will tell you honestly when we can get there.
Our own HVAC installersA dedicated heating and cooling team, separate from our plumbers
Price in writing firstYou see every option priced before anything is ordered
What it costs
The same price book as the rest of our site. The diagnostic visit is $99, and the tech prices the repair before starting it.
Repair diagnostic visit
$99
Run capacitor replaced
$240 to $370
Contactor replaced
$290 to $425
Thermostat replaced
$300 to $640
Defrost board replaced
$450 to $1,150
Control board replaced
$550 to $1,180
Prices checked .
We answer day or night, and we will tell you honestly when we can get there.
With Comfort+ membership, $20 a month or $199 a year, the diagnostic visit is included, any service is 15% off, and a heating maintenance visit comes every fall.
What’s different in Catlett
Catlett’s ZIP is a long strip of farms, lots and the village itself, and half the owner homes in it heat with electricity. There’s no piped gas anywhere in it. About 29 percent of homes are on propane and another 13 percent on wood or other fuels, so the heat pump here is the first line of heat in a lot of houses and the only one in many.
A good Catlett repair visit starts with what the pump does on its worst morning, not its best. Ask yourself: does it keep up at 25 degrees, does the strip light come on, does ice build on the bottom of the coil? Those three answers separate a pump that needs a part from one that needs a different fix. We use them to decide what to bring.
Houses here skew from the 1980s on. Roughly a third of owner homes were built between 1980 and 1999 and a quarter since 2000, with about one in six older than 1960. A pump on its second round with the original ducts can run fine in October and fall behind in a cold snap, because the blower and the coil lost capacity gradually and nobody noticed until the weather asked for it.
One thing saves a second trip: the data plate. Photograph the outdoor unit’s label and send it when you book; it gives the age and refrigerant, and lets us arrive with the likely parts instead of making a second trip.
By the numbers
From the Census Bureau’s 2020 to 2024 survey. Median year built and heat count owner-occupied homes only.
ZIP 20119 as a whole: every Catlett address, the village included. The Census place for the village alone has too few homes for steady figures.
What you’d notice
Frost that melts in a few minutes is defrost working. Ice that climbs from the base and stays after the unit has run is a drainage or defrost problem, and running it that way can damage the coil. Switch to emergency heat and book a visit.
When the outdoor unit stops pulling its weight, the electric strips in the air handler carry the house. The house stays warm, and the bill tells you a few weeks later. A stuck contactor is a common reason, and one of the cheapest fixes on our list.
A little frost on a cold morning is normal, and the unit melts it off every so often by running backwards for a few minutes. Ice that builds for hours and covers the whole coil usually means the defrost board, a sensor, or low refrigerant.
Need heat pump repair in Catlett?
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Choosing who fixes it
Questions worth asking anybody who comes out, us included.
A Catlett pump that’s fine at 45 degrees and failing at 20 is a different diagnosis from one that fails all the time. The question tells a good tech where to start.
Anyone can check on the state’s license lookup. Ours is Virginia Class A contractor license, on every van.
Every heat pump repair on our list has a range, and you hear where yours lands before a part goes in. If someone can’t give you a number until it’s done, keep looking.
An older heat pump with a refrigerant leak is often a bad repair. A good tech says so, with the repair price and the replacement price side by side.
Two of our crew going over a work order before the day's calls.
From our Google reviews
5.0 stars across 1,130 reviews. Read them on our reviews page.
Excellent work by Tyler and Team. Right from pricing to performing professional installation of new Heat Pump.
Where we work
Next door to Catlett: Calverton, Casanova, Midland, Nokesville and Bealeton.
The system we put in first
Built to take a beating. Put in by our crew.
Heat lamps, snow and rain on one outdoor unit: that’s Trane’s own film. We’re a Trane Comfort Specialist, on Trane’s own dealer locator, and when you pick a Trane, our crew puts it in.
Films: Trane’s own.
Questions
For a short while on a very cold morning or during defrost, yes. If it stays on for hours at moderate temperatures, the pump isn’t carrying its share, and a $99 diagnostic visit finds out why.
Typically yes. At that age the usual faults are a capacitor, a contactor, a $450 to $1,150 defrost board or a thermostat, all small repairs. A replacement only comes up if the compressor itself is the problem.
That’s defrost. The unit stops the outdoor fan, runs backwards for a few minutes to melt frost off the coil, and you see steam rising. It’s normal. Ice that stays is not.
The diagnostic visit is $99. From our price book, a capacitor is $240 to $370, a contactor $290 to $425, and a defrost board $450 to $1,150. You get the number before we start.
Ready when you are
Call, or send the form at the top. The tech prices the repair from the book before starting, and if the system is at the end of its life you’ll hear that first.
SwiftPro Heating, Cooling & Plumbing
4230 Lafayette Center Dr N, Chantilly, VA 20151
44679 Endicott Dr, Suite 211, Ashburn, VA 20147
SwiftPro Plumber & Water Heaters
4200 Lafayette Center Dr, Suite N, Chantilly, VA 20151
Virginia Class A contractor license #2705192276
SwiftPro Heating, Cooling & Plumbing is a licensed, BBB Accredited (A rating), independently owned heating, cooling and plumbing company in Chantilly, serving Catlett and the rest of Northern Virginia. Virginia contractor license #2705192276. 5.0 stars across 1,130 reviews on Google, Angi, Yelp, the BBB and Facebook. SwiftPro maintains a dedicated HVAC team and a dedicated plumbing team.
From SwiftPro Heating, Cooling & Plumbing in Chantilly. Housing figures are the Census Bureau’s American Community Survey, 2020 to 2024, for each place named; permit, water and sewer facts link to each office’s own page and were checked in September and October 2026.