5.0 ★★★★★1,100+ reviews on Google, Angi, Yelp, the BBB and Facebook. Pick your day and time online.5.0 ★★★★★ 1,100+ reviewsBook Online
A new heat pump outdoor unit installed by SwiftPro at a Springfield, Virginia home
Dumfries, Virginia

Heat pump repair in Dumfries.

For heat pump repair in Dumfries, the diagnostic visit is $99. Call SwiftPro, rated 5.0 stars across 1,130 reviews, at (703) 997-9757, 24 hours a day, 7 days a week.

For heat pump repair in Dumfries, SwiftPro is rated 5.0 stars across 1,130 reviews and works under Virginia Class A contractor license 2705192276. We cover heat pump repair in Dumfries, Montclair and Cherry Hill. We find why it isn’t heating and give you the repair price in writing before we start. A contactor runs $290 to $425 and a defrost board $450 to $1,150, from our published price book.

  • Prices in writing, first
  • Heat pumps and air handlers
  • Dedicated HVAC team

5.0 stars across 1,130 reviews

A Trane heat pump on its pad in a Northern Virginia winter, the kind of morning the calls come in.

Get your price in writing

Send this and the office calls or texts you back to set a time.

This field is for validation purposes and should be left unchanged.

We’ll call or text this number about your request. By sending it you agree to our terms and privacy policy.

Rather talk now? (703) 997-9757

Licensed and insuredVirginia Class A contractor #2705192276

24/7 emergency serviceWe answer day or night, and we will tell you honestly when we can get there.

Our own HVAC installersA dedicated heating and cooling team, separate from our plumbers

Price in writing firstYou see every option priced before anything is ordered

What it costs

What heat pump repair costs in Dumfries.

The same price book as the rest of our site. The diagnostic visit is $99, and the tech prices the repair before starting it.

Repair diagnostic visit

$99

Run capacitor replaced

$240 to $370

Contactor replaced

$290 to $425

Thermostat replaced

$300 to $640

Defrost board replaced

$450 to $1,150

Control board replaced

$550 to $1,180

Prices checked .

We answer day or night, and we will tell you honestly when we can get there.

With Comfort+ membership, $20 a month or $199 a year, the diagnostic visit is included, any service is 15% off, and a heating maintenance visit comes every fall.

What’s different in Dumfries

Half of Dumfries heats with electricity, and the townhouse rows are where it shows.

Inside the Town of Dumfries just over half of owner homes heat with electricity, which is mostly heat pumps, and townhouses are almost the same share of the housing as detached houses. That’s a lot of outdoor units sitting in rows. Cherry Hill and the Montclair side of the ZIP lean toward gas, so a heat pump call there tends to be a newer house with a pump added or swapped for an air conditioner.

The Town’s typical owner home was built in 1985, and the townhouse rows, built from the 1970s into the early 1990s, are on their second or third outdoor unit. A pump from the early 2000s here is at the age where the capacitor and contactor start giving out, and in a row house the repair is usually small because the air handler is easy to reach. Pumps from before 2010 often hold R-22, which is worth asking about before anybody opens a refrigerant line.

In a middle townhouse the heat pump works less than in an end unit, because two walls are shared with heated neighbors. If an end house is the one complaining about cold rooms and an inside unit down the row is fine, that usually points to the house, not the pump, and we may suggest a duct or airflow fix instead. Tell us where in the row you are when you call.

Some Town streets sit low, close to the tidal flats the Town’s own plans describe. A heat pump on a pad that holds standing water after rain can corrode at the base and short its controls. Elevating the pad a few inches helps, and it’s something we can do on a repair visit if the unit’s condition calls for it. Dominion is the electric company on the Town’s utility list, and if the whole street loses power, the first question is always whether the lights are on.

A SwiftPro heating technician carrying an electric heat strip assembly through a Northern Virginia home on a heat pump repair

Neighborhood by neighborhood

How the houses across Dumfries are heated.

Census figures for each place, and what that usually means for a heat pump. Median year built and heat count owner-occupied homes only.

PlaceMedian home builtMost homes areHeated withWhat that means for a heat pump
Montclair1989single-family houses, about 8 in 10electricity, about 5 in 10Mostly electric heat: heat pumps, and the bill shows trouble first.
Cherry Hill2005townhouses, about 4 in 10gas, about 7 in 10Mostly gas: heat pumps here often sit over a furnace.
Dumfries1985townhouses, about 4 in 10electricity, about 5 in 10Mostly electric heat: heat pumps, and the bill shows trouble first.

By the numbers

Dumfries houses, by the numbers

From the Census Bureau’s 2020 to 2024 survey. Median year built and heat count owner-occupied homes only.

The Town of Dumfries

Nearly all of the Town sits in 22026, with a sliver in Triangle’s 22172. None of it is in 22025.

  • Median home built1985 Census
  • Built before 1980about 4 in 10 Census
  • Built since 2000about 1 in 10 Census
  • Most homes aretownhouses, about 4 in 10 Census
  • Heated withelectricity, about 5 in 10 Census
  • Rentedabout 2 in 10 Census
  • A lot of homes here heat with electricity, most of them heat pumps, so a failing outdoor unit shows up on the power bill before it shows up as a cold house.

The Prince William County side

Montclair in 22025, where the Postal Service accepts Montclair as the town name; Southbridge and Cherry Hill in 22026, outside the town line.

ZIPs 22025 and 22026 as a whole: Montclair, Cherry Hill and the rest of Dumfries mail, the Town’s homes included.

  • Built before 1980about 2 in 10 Census
  • Built since 2000about 4 in 10 Census
  • Most homes aresingle-family houses, about 6 in 10 Census
  • Heated withgas, about 6 in 10 Census
  • Rentedabout 2 in 10 Census

What you’d notice

What a heat pump in trouble in Dumfries usually does.

One house in the row is cold and its neighbors are fine

Compare notes with the unit next door. If their outdoor fan is spinning and yours is silent while the indoor fan blows, the fault is in the outdoor unit’s start parts, a capacitor or contactor. If both run and your rooms are cold, it’s airflow or an end-of-row heat loss problem.

Aux or emergency heat that never goes off

When the outdoor unit stops pulling its weight, the electric strips in the air handler carry the house. The house stays warm, and the bill tells you a few weeks later. A stuck contactor is a common reason, and one of the cheapest fixes on our list.

Upstairs cold, downstairs fine

In a newer two-story house on one heat pump, the top floor lagging a few degrees can be ducts or the thermostat’s settings, not a failing unit. We check the system first and tell you which it is.

Need heat pump repair in Dumfries?

A person answers day and night. See this month’s deals before you call.

Choosing who fixes it

How to pick a heat pump repair company in Dumfries.

Questions worth asking anybody who comes out, us included.

  1. Do they ask where your house sits in the row?

    End units and middle units lose heat differently. A tech who treats every Dumfries townhouse as the same system is guessing at the real cause.

  2. Is the company licensed in Virginia?

    Anyone can check on the state’s license lookup. Ours is Virginia Class A contractor license, on every van.

  3. Do they price the repair before they start?

    Every heat pump repair on our list has a range, and you hear where yours lands before a part goes in. If someone can’t give you a number until it’s done, keep looking.

  4. Will they tell you when it’s not worth fixing?

    An older heat pump with a refrigerant leak is often a bad repair. A good tech says so, with the repair price and the replacement price side by side.

Two SwiftPro technicians going over a work order on a tablet in front of the van fleet in Northern Virginia

Two of our crew going over a work order before the day's calls.

From our Google reviews

What our customers say.

5.0 stars across 1,130 reviews. Read them on our reviews page.

Excellent work by Tyler and Team. Right from pricing to performing professional installation of new Heat Pump.

koshal p., Google review, December 2024
The SwiftPro crew in front of three wrapped SwiftPro vans in Northern Virginia, with their drain machine, sewer camera and water jetter
Some of the SwiftPro crew: the people behind these reviews.

The system we put in first

Built to take a beating. Put in by our crew.

Heat lamps, snow and rain on one outdoor unit: that’s Trane’s own film. We’re a Trane Comfort Specialist, on Trane’s own dealer locator, and when you pick a Trane, our crew puts it in.

Films: Trane’s own.

Trane's film: a Trane outdoor unit on a dark lab stage under the Trane logo and "It's Hard To Stop A Trane."
Trane's film: a Trane outdoor unit under a spotlight against a bare wall.

Questions

Heat pump questions from Dumfries.

Is my Dumfries heat pump worth repairing if it’s from the 1990s?

A capacitor at $240 to $370 or a contactor at $290 to $425 is worth fixing at any age. If the diagnostic points to a refrigerant leak on an R-22 unit, we price the repair next to a replacement and let you choose.

What if my pad floods in heavy rain?

Tell us when you book. We check the base, the wiring at the disconnect and the controls for corrosion, and say whether a raised pad would be worth doing while the unit is open.

Why does my heat pump in Dumfries steam and go quiet in the cold?

That’s defrost. The unit stops the outdoor fan, runs backwards for a few minutes to melt frost off the coil, and you see steam rising. It’s normal. Ice that stays is not.

How much does heat pump repair cost in Dumfries?

The diagnostic visit is $99. From our price book, a capacitor is $240 to $370, a contactor $290 to $425, and a defrost board $450 to $1,150. You get the number before we start.

Ready when you are

Tell us what your heat pump is doing.

Call, or send the form at the top. The tech prices the repair from the book before starting, and if the system is at the end of its life you’ll hear that first.

SwiftPro Heating, Cooling & Plumbing
4230 Lafayette Center Dr N, Chantilly, VA 20151
44679 Endicott Dr, Suite 211, Ashburn, VA 20147
SwiftPro Plumber & Water Heaters
4200 Lafayette Center Dr, Suite N, Chantilly, VA 20151
Virginia Class A contractor license #2705192276

SwiftPro Heating, Cooling & Plumbing is a licensed, BBB Accredited (A rating), independently owned heating, cooling and plumbing company in Chantilly, serving Dumfries and the rest of Northern Virginia. Virginia contractor license #2705192276. 5.0 stars across 1,130 reviews on Google, Angi, Yelp, the BBB and Facebook. SwiftPro maintains a dedicated HVAC team and a dedicated plumbing team.

From SwiftPro Heating, Cooling & Plumbing in Chantilly. Housing figures are the Census Bureau’s American Community Survey, 2020 to 2024, for each place named; permit, water and sewer facts link to each office’s own page and were checked in September and October 2026.

Call Now Book Online
5.01,130 reviews